Returns and Exchanges Policy

FitnessModels.com offers an easy return policy.
  • All sales are final after 15 days of receipt. (All packages are shipped with tracking numbers.)
  • If you are not satisfied with the fit, quality, color, or size of an item, you may return it for a refund or exchange within 15 days of the date received provided you adhere to the following requirements.
  • Returned item(s) may not be used, worn or washed.
  • You must request a Return Merchandise Authorization (RMA) BEFORE you ship back your item(s). To obtain your RMA number, please call toll free 888-231-8663. If you choose to e-mail your request for an RMA number, please contact Returns@FitnessModels.com and provide your full name and the order number from your packing slip. Your RMA number will then be sent to your email.
  • Your RMA number MUST be located on your return shipping label.
  • FM is not responsible for return shipping costs.
  • If you are returning item(s) for an exchange, the new items will ship out as soon as your return is received and processed.
  • There is a 15% restocking fee on all returned items.
  • All refunds will be credited to the original payment method less the original shipping charges and the 15% restocking fee.  
  • If a pure refund (no exchange) request is approved for an order that was purchased with Member Credits + cash, only the cash portion of the transaction will be refunded.  
  • All sales shipped outside the U.S. are final, and not eligible for return.
  • Final Sale items may not be returned or exchanged for any reason.
  • If you have any questions, please do not hesitate to contact our office.