All sales are final after 15 days of receipt. (All packages are shipped with tracking numbers.)
If you are not satisfied with the fit, quality, color, or size of an item, you may return it for a refund or exchange
within 15 days of the date received provided you adhere to the following requirements.
Returned item(s) may not be used, worn or washed.
You must request a Return Merchandise Authorization (RMA) BEFORE you ship back your item(s). To obtain your RMA number,
please call toll free 888-231-8663. If you choose to e-mail your request for an RMA number, please contact Returns@FitnessModels.com and provide your full name and the order number from your packing slip. Your RMA number will then be sent to your email.
Your RMA number MUST be located on your return shipping label.
FM is not responsible for return shipping costs.
If you are returning item(s) for an exchange, the new items will ship out as soon as your return is received and processed.
There is a 15% restocking fee on all returned items.
All refunds will be credited to the original payment method less the original shipping charges and the 15% restocking
If a pure refund (no exchange) request is approved for an order that was purchased with Member Credits + cash, only
the cash portion of the transaction will be refunded.
All sales shipped outside the U.S. are final, and not eligible for return.
Final Sale items may not be returned or exchanged for any reason.
If you have any questions, please do not hesitate to contact our office.